Our customer service and technical helplines are manned by highly-trained professionals who will be happy to help you whatever your query. Our customer support team can be contacted Monday to Friday between 8.30am -5.00 pm. Our agents will endeavour to diagnose and resolve faults over the telephone, arranging for an engineer visit when necessary. Have a question, need some advice or further information? We’d love to hear from you – call us on: 0345 901 1114 or complete the contact form below.